Terms of Use and Privacy Policy

Eye-Q is the owner of the website https://eye-q.hr/. By using this website, you agree to these General Terms of Use and Privacy Policy, as well as all applicable laws in the Republic of Croatia. The website https://eye-q.hr/ is not an online store.

General Provisions

Eye-Q reserves the right to modify this documentation at any time. Changes will be published on the same website, and users are responsible for reviewing these terms periodically. By using the website, the user confirms that they are familiar with and fully accept these Terms of Use and Privacy Policy.

General Terms of Use

Use of Content and Risks

By using the content of the website https://eye-q.hr/, the user assumes all risks arising from such use. The content is intended solely for personal use and at the user’s own responsibility. All information published on this site is for informational purposes only.

Applicable Law and Jurisdiction

By using the website https://eye-q.hr/, you agree to be governed by Croatian substantive law for the interpretation, application, and legal effects of these terms. Courts in the Republic of Croatia have jurisdiction over all claims and disputes related to the use of the website.

Accuracy and Availability of Content

The data and information published on the website https://eye-q.hr/ are considered accurate and reliable at the time of publication, but Eye-Q does not guarantee their accuracy, truthfulness, or completeness. The website may be temporarily unavailable due to technical issues.

Comments published on the website do not necessarily reflect the views of the owner, editors, or other users. The opinions of individual authors do not have to represent the views of Eye-Q, and Eye-Q is not liable for any damage caused to other users or third parties due to violations of these Terms of Use.

Links to Other Websites

This website may contain links to other websites. Eye-Q cannot guarantee the security or quality of those sites, is not responsible for their content, and does not endorse or promote them. Users access external links at their own risk.

Copyright Protection

Permitted Use

Documents, data, and information published on the website https://eye-q.hr/ may be used only for individual, non‑commercial purposes, with full respect for all copyright, ownership, and third‑party rights. Reproduction, copying, distribution, or use of the website design, individual elements, logos, or any visible graphic content is prohibited without explicit written permission from Eye-Q.

Reproduction and Use of Content

Public display, publishing, transmission, modification, reproduction, participation in transfer or sale, distribution, copying, uploading, or any other form of use of the website content https://eye-q.hr/ is prohibited without prior written consent from Eye-Q and/or other copyright holders. If such permission is granted, removing or altering copyright and/or trademark notices is not allowed. Unauthorized use of any part of the content is considered a copyright infringement. Eye-Q reserves the right to take appropriate legal action and seek protection of its rights and compensation through the courts.

Reporting Copyright Infringement

Anyone who believes their protected rights have been violated on the website must provide Eye-Q with a description of the copyrighted work, valid proof of ownership, the location of the content on the website, and their contact details. Eye-Q will take appropriate action as soon as possible to stop or prevent further infringement.

Privacy Policy

Collection of Personal Data

Eye-Q may collect personal data only if the user voluntarily provides it via the website https://eye-q.hr/ or by email. Eye-Q is committed to respecting the anonymity and privacy of its users.

Responsible Person

The person responsible for the collection and processing of personal data at Eye-Q is the owner, Korana Littvay.

Purpose of Data Processing

Collected data is used solely to better understand user needs and requests, improve and adapt services, process service inquiries, provide information, and prepare offers.

Types of Personal Data

Through the contact form on https://eye-q.hr/, the following data may be collected: first name, last name, email address, phone or mobile number, as well as the content and files submitted by the user as part of their inquiry. Email addresses will not be shared with third parties or used for unsolicited messages. Phone numbers will not be misused or shared with third parties.

Sharing with Third Parties

Eye-Q will not make personal data available to any third party without the user’s explicit consent, except when required by law, in cooperation with authorized authorities, to protect its rights, public safety, or other users, or in the event of a transfer of rights and obligations to a legal successor or entity acquiring the business.

Comments

When a visitor leaves a comment, Eye-Q collects the data shown in the comment form, including name, email, and website (if provided), as well as the visitor’s IP address and browser user agent string, in order to improve spam detection.

Profile Image and Email Hash

An anonymized hash based on the email address may be used to check if the user has a profile (e.g., via Gravatar), although this feature is not currently enabled. If enabled in the future, users will be clearly informed. The Gravatar privacy policy is available at https://automattic.com/privacy/. After comment approval, the profile image becomes publicly visible within the comment context.

Media

If a user uploads images to the website, they should avoid uploading images with embedded location data (such as EXIF GPS). Visitors can download images and extract location data from them.

Embedded Content from Other Websites

Articles on this website may include embedded content (e.g., videos, images, articles). Embedded content behaves as if the user has visited the original website. Such websites may collect data, use cookies, include third‑party tracking, and monitor interactions, especially if the user is logged into those external services.

Analytics and Cookies

Eye-Q uses cookies to improve website usability, security, speed, and personalization. If a user does not accept cookies, some functionalities may be limited.

If a user leaves a comment, they may choose to save their name, email, and website in cookies for convenience. These cookies last one year. Login cookies last two days, screen preference cookies one year, and the “Remember Me” option keeps the login active for two weeks. Logging out removes login cookies. Editing or publishing an article creates an additional cookie that expires after one day.

The website uses Google Analytics to track and analyze traffic, processed on Google servers in the USA. Reports are used only for traffic monitoring and optimization, and IP addresses are anonymized. Google Analytics cookies are retained for 26 months.

By using the website, the user consents to Google’s use of data in accordance with its privacy policy at https://policies.google.com/privacy. Users can disable tracking by rejecting cookies, disabling JavaScript, or using the opt‑out tool at https://tools.google.com/dlpage/gaoptout.

Data Retention

Comments and their metadata are stored indefinitely to allow automatic recognition and approval of future comments.

If a user sends an inquiry via the contact form or email, the provided data is stored as long as necessary to process and respond, and for no longer than two years after the last communication, unless a longer retention period is required by law or for legal protection.

For registered users, personal data provided in user profiles is stored. Users can view, edit, or delete their data at any time (except the username). Website administrators can also access and edit this information.

Your Rights

If you have an account or have left comments, you can request an exported file of your personal data, including all data you provided. You can also request deletion of your personal data, except for data required for administrative, legal, or security purposes.

Consent

By contacting Eye-Q, sending inquiries, or messages, the user explicitly confirms that they have voluntarily provided their personal data and consent to its use in accordance with the law and these Terms of Use.

Withdrawal of Consent

Users may withdraw consent and modify their personal data at any time by clicking the “Unsubscribe” link in emails, sending a request to eye.q.advisory@gmail.com, or contacting the responsible person directly.

User Responsibility

By using the website https://eye-q.hr/, you are responsible for the data you provide. Misuse of another person’s identity or false representation that could violate third‑party rights is strictly prohibited.

Email and Security

Sending private messages via email over the internet may be insecure and subject to unauthorized access or misdelivery. All messages received via email will be considered non‑confidential, and Eye-Q is not responsible for their security or privacy.

SSL Certificate and Data Security

Eye-Q takes reasonable measures to protect user data, including the use of SSL protocol (https://). However, it cannot guarantee complete security due to potential unauthorized access, system issues, or other factors beyond its control.

Disclaimer

The website https://eye-q.hr/ contains documents, data, information, and links to third‑party websites. Eye-Q has no control over such content and is not responsible for its accuracy, completeness, or availability.

To the maximum extent permitted by law, Eye-Q disclaims all liability for any damage resulting from the use of the website or misuse of its content, as well as user actions arising from it. Eye-Q does not guarantee error‑free or uninterrupted operation of the website, and temporary outages may occur due to technical issues.